Contact information

We are happy to help with questions about products, orders, delivery or returns.

RYAN WILLIAM WILKINS

Customer service hours

Monday to Friday, 9:00 am – 5:00 pm (Queensland time). Messages received outside these hours are answered on the next business day.

Order enquiries

Please include your order number when contacting us so we can assist you faster. For damaged or incorrect deliveries, contact us within 48 hours of delivery with photographs of the packaging and product.

Business enquiries

For wholesale, partnership or media enquiries, email info@archivespedigree.shop with a short description of your request.